Your Fellow APs

Laura King, Unit Human Resources Administrator for Residential & Hospitality Services (RHS)

How long have you been at MSU?  Have you held other positions prior to your current one at the University?

I started in 1999 as a Food Supervisor in Dining Services at Owen Cafe.  In 2002 I moved to Akers and Hubbard where I received my first promotion to a Dining Service Manger I.  I stayed there for 5 years.  In 2006 I moved to South Complex to be a Human Resources Manager.  In 2007 I received my next promotion to be the Housing Operations Manager at the newly opening University Village.  In 2008 I had an opportunity to become the Divisional Trainer for RHS and I have been here ever since.

Can you tell me a little about what you do? Any specific projects you are working on?

Currently I am in charge of training our 900 Full-time Team Members in a variety of professional development classes.  I also assist with training the 6000 students we have here in RHS on Celebrate State our Divisional Guest Service Program.  Currently my biggest project is assisting MSU HR with the implementation of The Spartan Experience, which is a Customer Service Program that started in RHS as Celebrate State.  The University’s Program The Spartan Experience will launch in September of 2013.  I am helping to teach content and facilitation to the trainers who are helping us.

What brought you to your job at MSU?

My husband.  Being a CMU graduate I was looking to move from CMU and MT. Pleasant to MSU and East Lansing.  He was a Spartan and thought it would be really neat to have a wife work at his favorite University ever.

What do you love about working at MSU?

The PEOPLE.  I get to work with the most amazing people every day and they teach me something new in every class.  Working at MSU has also helped me to identify that I have a passion for Student Development.  I just started graduate studies in HALE (Higher, Adult, & Lifelong Education) in May 2013 and I am going to go all the way to my doctorate.

Can you share a little about the challenges of working at MSU/RHS? 

Changing so fast……sometimes it hard to adjust that fast to the new direction and expectations.  It is also what makes working here so amazing though too.  We always have something new on the horizon that keeps things fresh and interesting.

What are your favorite things to do when not at work?

Indoor Spinning.  I am an instructor at IM West.  I also love biking.  I usually do a couple charity rides in the summer.  On August 3, 2013 I will do a 102 mile ride for the Susan G. Komen in Ann Arbor.