Did You Know

By Dennis Seybert, MEA UniServ Director

Did you know that MSU has introduced Teladoc for 24/7 online medical care at no cost to employees and their dependents?

MSU employees and their dependents who are currently enrolled in an MSU health plan have access to Teladoc – an online medical care service that gives you 24/7 access to a healthcare professional via web, phone, or mobile app in minutes. Use Teladoc to get help for a range of conditions including cold/flu, bronchitis, allergies, pink eye, dermatology and more. Eligible employees and their dependents who are over the age of 18 can also receive medical care for behavioral health (depression, anxiety, grief counseling, addiction, etc.). If medically necessary, the doctor will have a prescription sent to the pharmacy of your choice. This is a great option if you’re on vacation with your family (within the USA) and need non-urgent medical assistance.

How does it work?

 Visit the Teladoc website and click on “Member Login” to set up your Teladoc account. When you need medical advice, you can receive convenient, quality care from a licensed health care professional in three easy steps:

1. Request: ask for a visit with a doctor 24 hours a day, 365 days a year by web, phone or mobile app.
2. Visit: talk to the doctor. Take as much time as you need to explain your medical situation – there’s no limit.
3. Resolve: if medically necessary, a prescription will be sent to the pharmacy of your choice.

Questions about Teladoc? 

Contact Teladoc directly using the information below:

• Phone: 1-800-Teladoc
• Website:  Teladoc.com 
• App: Download the Teladoc app for Apple/Android by searching for “Teladoc” in the Apple store or Google Play.

The following link will take you to the MSU HR Benefits website which includes a video about how Teladoc works: https://www.hr.msu.edu/benefits/healthcare/teladoc.html